Custom Software for Domiciliary Home Care Agencies
Manage your carers, clients, rosters, and compliance in one system. We build bespoke care management platforms, medication record tools, and CQC-ready documentation workflows - tailored to your service model and the people you support.
The challenges we solve
These are the operational bottlenecks we hear from domiciliary care agencies every week.
Rostering complexity
Matching carer availability, skills, and geography to client needs across a constantly changing schedule - managed manually in spreadsheets with no real-time visibility.
Medication administration records
MAR chart management, PRN recording, and medication error tracking done on paper or across disconnected systems - creating audit and compliance risk every day.
CQC documentation and inspection readiness
Gathering evidence of safe, effective, and well-led care for CQC inspections is labour-intensive when records are scattered across systems and paper files.
Mobile workforce coordination
Communicating schedules, alerts, and updates to a dispersed team of carers in the field, with no centralised visibility of who is where and when.
Visit confirmation and exception reporting
Visit check-ins, no-shows, and late arrivals logged via phone or paper - with no automated exception reporting, escalation workflows, or family notifications.
Staff compliance tracking
Monitoring DBS expiry, training completion, supervision records, and appraisal dates across a large carer workforce - with alerts only arriving when something is already overdue.
What we build for care agencies
Every system is built from scratch around your service model - not a generic care software template.
Agency Website
A professional website for your care agency - built to attract carer recruits, convert family enquiries, and support local authority referral pathways.
Use cases:
- •Carer recruitment pages and application forms
- •Family and self-funder enquiry and referral forms
- •Service area and care package information
- •CQC rating and regulatory compliance display
Workflow Automation
Replace paper-based and manual processes with automated workflows that keep your carers, clients, and compliance all running smoothly.
Use cases:
- •Roster confirmation and shift change notifications
- •Medication reminder and MAR completion prompts
- •Visit exception alerts and escalation workflows
- •Staff document expiry reminders for DBS and training
Internal CRM
A single system to manage your clients, carers, care plans, and staff compliance - built around how your office and field teams actually work.
Use cases:
- •Client and carer management with care plan records
- •Roster management and carer availability tracking
- •Staff compliance dashboard with expiry monitoring
- •Activity logs and safeguarding incident recording
Full Automation Suite
Your complete care management platform - client management, rostering, MAR records, CQC-ready documentation, and compliance tracking in one integrated build.
Use cases:
- •End-to-end client management from referral to review
- •Visit logging, MAR records, and outcome tracking
- •CQC-ready documentation and audit trail management
- •Data migration from existing care management systems
Domiciliary Care Management System
Built for a UK domiciliary care agency to give coordinators real-time visibility of every visit, flag missed calls immediately, and keep staff compliance inspection-ready without manual chasing.
Rostering & Schedule Management
Weekly calendar view with carers listed along the Y-axis and time slots across the X-axis. Colour-coded visit blocks display client initials, visit type (Personal Care, Medication, Welfare Check), and duration. The summary sidebar shows Visits Scheduled, Unallocated visits requiring attention, Staff On Duty, and availability alerts - giving coordinators full control over the rota.
Ready to bring your operations into one place?
Book a free discovery call and we'll explore exactly what you need